For some sessions, the fee only includes my time and an online gallery. My time includes the travel to and from the shoot, actual shooting time, all email and phone communication, and all post-session work including going through all images (up to 100-yes, there are A LOT of outtakes with kids on the move) to find the best ones and optimize them for your gallery. For most sessions, you will see digital images included. This is so you have the images forever in high resolution. I do however, encourage ordering prints, especially larger ones through me to get the highest and long lasting quality for your investment.
2. How long will it take to see my images?
During peak times, it may take 3-4 days to see any image for a sneak peek (but usually a day or two) and up to 2 weeks for a full gallery. I try my best to give great turnaround time, so it is rare you will wait more than 2 weeks for a full gallery. If it will be longer, you will be notified ahead of time. You can order all images directly through your gallery (prints, digital, products) or you can schedule an in person ordering session where I will come to your home with samples and help you choose the best options for you and your family.
3. How long do I have to order pictures?
To provide you with the best service, purchasing galleries are up for 1 month before you are charged a re-hosting fee. I have found that if people do not order right away, life gets in the way and you do not want to spend time getting some great images of your child/your family/yourself and not end up having prints to remember it! I also recommend scheduling an in-person ordering appointment within a week of your photos being completed as the ordering process can be overwhelming for some (all those pics to choose from!). I can come to your house and visualize where you want to add photos and help you decide as well as show you and discuss other products that may work (collages, storyboards, canvas).
4. How long does it take to get the photos once I order?
Depending on how busy I am, it takes between 7 and 10 business days to get an order once you've placed it. I send out to high quality labs and always go over each picture you choose (again) before sending to print. Many times, I will have the photos shipped to me first so I can ensure they were printed correctly and then I send them to you. Canvas and other products besides prints take up to 2.5 weeks and framed pictures can take up to 3 weeks.
5. How do you go about your sessions?
Please see my "your session" page to learn more about how I work.
Member of Professional Photographers of America and Wedding & Portrait Photographers International. All text and images are copyright of Nicole O'Neil Photography.